Privacy Policy

Last updated: June 16, 2026

1. Introduction

Three Space Lab LLC ("3SL," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at threespacelab.com (the "Site") and our services, including the Spotlight for Listings order form.

2. Information We Collect

When you place an order or interact with our Site, we may collect:

Information You Provide

• Contact information: Full name, email address, phone number
• Professional information: Brokerage name, website URL, headshot URL
• Property details: Property address, listing URL
• Order details: Promotional codes, additional creative notes

Information Collected Automatically

• Analytics data: Page views, form interactions, and conversion events via Google Analytics 4 (GA4)
• Advertising data: Meta (Facebook/Instagram) pixel data for ad targeting, conversion tracking, and audience building
• Marketing attribution: UTM parameters (source, medium, campaign) to understand how you found us
• Technical data: Browser type, device type, and general location (via GA4)

3. How We Use Your Information

We use your information to:

• Fulfill your order: Create your video, generate invoices, and process payments
• Communicate with you: Send invoices, receipts, order updates, and respond to inquiries
• Improve our services: Analyze how our forms and site are used to provide a better experience
• Advertising: Deliver and measure the effectiveness of advertising campaigns on Meta and other platforms
• Process promotions: Validate promotional codes and manage discount offers
• Follow up on inquiries: If you request a callback, our team may contact you with a personalized offer

4. Third-Party Services

We share your information with the following third-party services to operate our business:

Service	Purpose	Data Shared
Intuit QuickBooks Online	Invoice creation and payment processing	Name, email, phone, property details
Pipedrive	CRM, contact management, sales communications	Name, email, phone, order history, communication records
Meta (Facebook / Instagram)	Advertising, conversion tracking, audience building	Anonymized site activity, conversion events, ad interaction data
Google Analytics 4	Website analytics and conversion tracking	Anonymized usage data, UTM parameters
Google Sheets	Order logging and promotional code management	Name, email, property, order details
Google Cloud Platform	Backend hosting and data processing	All order data (processed server-side)
Webflow	Website hosting, form submissions	Form submission data, site interaction data

We do not sell your personal information to third parties. We only share data as necessary to provide our services as described above.

5. Payment Information

We do not collect, store, or have access to your credit card or bank account details. All payments are processed securely through Intuit's payment platform. When you click "Pay Now" in your invoice email, you are directed to an Intuit-hosted payment page that handles all payment data under Intuit's security standards.

6. Data Retention

We retain your order information for as long as necessary to fulfill our business and legal obligations, including:

• Order records: Retained for accounting and tax purposes (typically 7 years)
• Contact information: Retained while we have an active business relationship and for a reasonable period afterward
• Analytics data: Retained per Google Analytics default settings (14 months)
• Advertising data: Retained per Meta's data retention policies

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of advertising tracking and targeted advertising

To exercise any of these rights, contact us at support@threespacelab.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, including:

• Google Analytics cookies: To understand how visitors interact with our pages and measure site performance.
• Meta pixel: To track conversions from our advertising campaigns, build advertising audiences, and deliver targeted ads on Facebook and Instagram.

You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our Site and the relevance of advertising you see, but will not prevent you from placing an order.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our backend runs on Google Cloud Platform with encrypted data transmission (HTTPS) and secure credential management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for use by real estate professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
support@threespacelab.com